A great purchasing experience, very personal approach, very refreshing compared to other websites whom like to hide their contact details and frustrate you with 'try our FAQ's first if not email us here' approach. Mattress Guru are nothing like that, constant contact and availability for the customer, nothing is too much trouble. Despite receiving the wrong mattress topper, one quick phone call and within 48hrs the wrong one was collected and the correct one delivered. Very happy with the product, very comfortable. I would thoroughly recommend Mattress Guru to anyone considering a purchase of what is an important buy for anyone. Good product and excellent customer service, I'd say look no further. Thank you, Mattress Guru.