Hi friends, be aware that the mattress firm is a shady company. here is my story, I bought a new mattress, and it was delivered with plastic covering the whole mattress, when I took off that plastic, I realized that there was a dip in the middle, which means that the mattress was not new, so I called mattress firm for a pickup and a refund, they told me there would be a 99$ pick up fee. + 99$ restocking fee, now here comes the kicker besides the obvious, at the feet of the mattress there's an additional foot of plastic with plastic attachments, that covers that part, and I thought that was meant for when dragging the feet part of the mattress it wouldn't get dirty, anyway when picked up, the co. took that part off supposedly for inspections, and lo and behold I found out that underneath that foot of plastic, there was a cut, they refused to pick it up, and I never received a refund, people DO NOT BUY FROM THIS CO.
2 months ago
Mattress Firm has a
2.9
average rating
from
14
reviews
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