Hi Mauvais! The Khaki and Taupe Cargo jackets were ok but their pants weren't. The look and feel was very different to what the models wore in the advert. So, yeah, I did feel let down by that. I immediately got in touch with Mauvais and received the email response below: No one called me or emailed me as promised. Plus, I still have the pants (all in their original packaging) which I would like to return for a refund. Mauvais via helpscout.net Fri, 30 Jul, 13:42 to me WE HAVE YOUR EMAIL! Thank you for contacting MAUVAIS Customer Service Team. This is a quick email to let you know that we have received your query and you will be contacted by a member of our team within 48 hours. We are currently dealing with a higher number of emails than usual, however we are working as hard as we can to get back to you as fast as possible. If you need to make an exchange/return, we have extended our returns period to 35 days. We ask customers to allow 14 working days for us to process any exchanges/refunds. Thanks Ola T