Max online shopping is a nightmare. I had gone to the store but I had vouchers which could be used only online. The representative suggested to download the app and make the purchase. All the three orders were available and was packed and paid. But after payment they said it will be updated on the app to collect and my nightmare started It took several calls and escalation to get the refund of one product out of three since they kept saying one product was in transit which wasn’t true. Even after 4-5 working days it had no update on the delivery. I called several times and they kept giving clumsy excuses and there was no option to cancel . After 20 days they cancelled one order where as I had requested the cancellation of all the three. During this process some third party knew this escalation and I got scammed of 10k in the name of refund and refund voucher redemption . The bank is still checking the scam .