I had an extremely disappointing experience with the product and customer service. I purchased two lower pants last month, and after wearing them only 3-4 times, I noticed multiple holes throughout the fabric. When I visited the store today to request an exchange, I was met with resistance from the store manager, Ashish Prakash. He not only refused the exchange but also accused me of intentionally damaging the pants. His approach was unprofessional, and the manner in which he handled the situation was far from courteous. This has left me dissatisfied with both the quality of the product and the level of service provided. Never buy any items from them worst quality. See the attached video.