Absolutely scammed. Was offered £90 for my A53 in good condition. I cosset my phones and have them in a case at all times. No scratches, no scuffs and in good working order. Pack it up neatly and safely to Mazuma and surprise surprise, get an email showing 3 scratches, scuffs to the case AND THEN SAY IT IS SUFFERING FROM BAD SCREEN BURN!! Offer reduced to £20. Nothing like the pictures or vid I took of the phone before I sent it off to them, which I sent to them in my dispute. They've either played football with it or shown me pictures of a different phone. Can't even ask for it back as I'd no doubt be sent this damaged one. I put my trust in them and have been screwed over. Will NEVER use them again, FURIOUS>