Don’t spend your hard earned money with MB BRENT PARK as they treated me so unfairly, I brought a car from them around 11 months back, it was a 2017 A class with 34000 miles. I did only 4000 miles in the car for that period and as I was driving it recently, the car lost power and excessive smoke was coming from the exhausts. I took it to Mercedes to get them to diagnose the issue and they reported, the injectors have failed and this has damaged the pistons, Piston rings, Turbo and injectors and they advised I need to replace the engine and they have quoted £15k to complete these works and not even owning the car for a year, I was disappointed and angry as with these works. The total value I will be paying for the car is £31k. I contacted MB BRENT Park to see what they are going to do about it and they blamed me and said it was my fault and I should have taken but extended warranty, I stressed to them, the has 38000 miles and I have only driven it for 4000 of these miles but the manager who I was specking to kept saying, it’s is your fault so I asked if he could get there senior management to contact me to discuss so we can try to resolve amicably. I have had no one even try to get in touch.
When the car failed, I was on the motorway with my family and baby of 1 year old and it was so scary to just lose power and smoke coming from the back and they didn’t have any sympathy for my ordeal at all. MB BRENT PARK feel they can take your hard earned money and sell you a defected/substandard car and get away with it.
I am highlighting these facts as I don’t want any one to go through what I had to injure and believe me it wasn’t nice.
Ladies and gentlemen please don’t spend your hard earned money with MB BRENT PARK as they do not care about there customers safety
or there customers on a whole. They are out to make big profits at any means necessary and we need to make a stand against this but putting them out of business as they should not be allowed to provide services to the public.
3 months ago
MB Brent Park has a
3.0
average rating
from
34
reviews
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