I had a gastric bypass on the 20th May 2021, the surgeon failed to do the surgery successfully and/or properly as I havent lost any weight, rather i have gained weight. 3 days later after the surgery I was able to eat as normal as i was prior to surgery. I have asked Mcan about why this is happening and they have failed to give me sufficient answers. I had a video consultation on the 27th May to discuss my grievances with the surgeon and he hung up mid consultation when he was being asked questions, and failed to provide sufficient answers, the Mcan host, Aykut, called him back several times and he declined the call refusing to answer. The lack of professionalism and high levels of dishonesty is very visible across Mcan. When I had the surgeryI asked Mcan if there are any pictures or videos (just so I can see), I was told that there is none, however during the consultation the dr said that he did take picture evidence, still to this day I am still waiting to see it. Even though ive done scans Mcan has asked me to do an Endoscopy which costs over £1000 in London, at whos expense should I do the endoscopy? The dr wrote a 1 paragraph letter, calling it a report. From the start to the end my experience with Mcan has been terrible. I did my surgery at Turkey Hastanesi Hospital, the hospital is very very basic and staff do not speak english. Straight After the surgery i was asked twice by the dr and then by Saba, the mcan patient host, for extra 150 euros, this is when i was still under general anesethic and in extreme pain. First, the dr said he needs the additional money because my weight was too heavy, then he changed his story saying that he needs the money because he used extra staples. If i was in my right mind, i would not have paid that money. They know what they are doing by asking for extra money after the surgery when you are still not 100% concious and aware. I didnt even have strength to even grab my purse or even count the money, rather it was Saba that helped take the money out of my purse and count it. I felt pressured to do this and I was in a vulnerable state. I asked Saba, to order me a plug that will enable me to use my UK appliances. In my presence, she ordered it on the Turkish equivalent to ‘Amazon’, which was to be delivered immediately. I gave her 50TL to cover this, hours later she sends me a WhatsApp message saying that my order has been cancelled. She never gave me back my 50TL and acted oblivious to the fact that I gave her money. This again shows the type of reputation that Mcan holds themselves under. I have been left terrible terrible unnecessary wounds and the stitching was so bad. It looks like the surgeon stitched me with one hand and had a pint on the other hand - this is how bad it looks. Prior to payment, Mcan staff are friendly, helpful and they give you quick replies, but once they have received their money they really do not care about you. My hosts where Saba and Aykut. I noticed that Mcan has 0 reviews on their website or anywhere else regarding gastric Bypass, however i was convinced by the team that they do infact do Gastric Bypass. I suspect that the Surgeons at Mcan are not skilled enough to do this surgery and my surgeon realised that he could not do the bypass when he opened me up. I was given a covid test by Mcan that had written in turkish that its 'Not suitable for travel abroad', so obviously when i got the airport they did not allow me to travel, not only did i have to pay for a new flight and get a new covid test at the airport, i had to wait 14hours in Turkey until my new flight. Mcan were aware of this situation and i begged and requested for a driver to pick me up so i can rest somewhere comfortably, but instead they told me that a driver can not come to pick me up. Can you imagine after having 'surgery' having to sit on hard airport chairs for 14 hours? I originally had a direct flight to UK, but as the only flight that was available was a overnight transit flight, i had to stop in Amsterdam for an additional 18hours in pain sitting on a hard chair. This was one of my worst experiences ever and i dont wish it on my worst enemy. The next day after my ordeal, I messaged Saba on WhatsApp, to be told that she no longer works for Mcan. I believe that this is part of the games that Mcan play to avoid ownership. Mcan have agreed to give me back the money for the flight change, 50TL given to Saba, 150EUR claimed by the surgeon and for the covid test, and then decided to send me an email saying that they have changed their mind and are not giving me back any money because I keep writing reviews. Mcan are jokers and very unprofessional. They have no clue what it means to have an agreement and stick to it. Mcan has now resulted to threatening me with legal action because I am using my freedom of speech to tell others about my genuine experience. I also do not believe that half of these reviews posted are genuine.