I ordered a Marlin 60 trigger spring kit and a 10/22 kit. When I got them, I got sick and wasn't able to do anything with them. I finally opened the box last week and noticed that my 10/22 kit was not in the box so I gave them a call explain the situation because some time had passed since I received the order and there was no questions asked. They just sent me what I was missing. Their delivery times absolutely amazing. I have ordered several products from them and they get here in a very very timely manner. I highly recommend them and will continue to use them for my needs. Plus there how to videos are amazing and well informative