I ordered from Mcarbo. Mcarbo sent a different, deficient product. Mcarbo offered the replacement they should have sent free if I paid the shipping, contrary to their policy of free shipping if they are wrong.
Then When I called they said I took to long to accept their offer and I had to pay full price to fix their deficient product that I didn't order and never wanted.
Mcarbo policy they don't follow: "Customer is responsible for all shipping costs if seller is not at fault. If M*CARBO is at fault, we will gladly cover any return shipping costs and correct your order.
In the end, the customer service manager refused to help my situation.
Avoid Mcarbo. Look at Midwest Industries for alternatives.
3 years ago
www.mcarbo.com has a
4.2
average rating
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