Bought 5000 pounds worth of skirting and architrave, I was 2 lengths off skirting short for the job So rang them up ordered and paid for the 2 Lengths to be delivered I arranged for a joiner to be on site Only for them to send architrave They questioned me that I said architrave I said don’t you record all your calls They said yes So I said check it out They rang me back and said sorry yes you did Say skirting not architrave But you ow is 12 pounds as we only charged for architrave Seeing I spent 5 k on materials plus then had to pay a joiner to come back to site To fit the skirting when the correct order came I was very annoyed at this This sort of over shadowed the original order Which was good