Order was placed for pre-order item which is supposed to arrive in January 2021. Received MDS email that there is a delay and required more lead time which will be ready by 30 March 2021. What surprise me is this is not the first time they are handling such issues as either the ignore the preorder items placed till I keep asking for update or they just merely making up excuse that covid 19 and now knowing it does not work then come out with another strategy more production time is required. Do not be too happy if you receive their email whether you will be getting refund should you choose not to wait as they will not even process the refund at all. I am really tired of reporting their action to cases as I have placed lot of orders from them and those are preorder items. I have lost my trust completely in MDS yet I don’t understand why they still have 400 to 500 viewers watching on live every Wednesday and Sunday. Am I the only few who is considered the unlucky one to be cheated by them whereby goods paid not received or goods received with missing items? Hey ladies this is a Serious issue that they are actually cheating our money and with tactics $29.90 that really work to lure more customers like us into buying more and more when goods will never be delivered or received. Attached is their email strategy to fool me and rest of the unlucky customers.