I'm used to be a frequent customer of MDS. But when the measurement does not match with the actual size received, the return was a pain. MDS took weeks to reply email and more than 2 months to refund store credits (which is ridiculous whereby they do not refund based on CC transaction). Aren't they just want customers money more than a better service so that they can bring in more customers instead? Yes, most of the reviews here i totally feel you and indeed they still can travel happily! WORST nightmare came when they started with the Subscriptions!!! Paid for the subscription, end up MDS did not even track my return till i emailed them asking for my 1 or 2 subscription credits back and they even ask me for proof! Even when i managed to get the proof, the CS replied the credit has been credited back into my account which i don't see it! Well story short, i just take it as a lesson learnt. MDS is a total turn off and i no longer buy from them.