I wish i could give ZERO STARS, however am required to post atleast one star to be able to post.
Ordered 55.00 worth of pre order funko pops that my wife and i were looking forward to getting for our collection OVER A YR AGO AND STILL HAVE NOT RECEIVED ANY PRODUCT.
We were sent an email several months back regarding shipping delays asking if we wanted to cancel or wait and our answer was a definitive wait, as we understand the challenges of running a small biz during the pandemic and are more than happy to remain patient.
Fast forward to April 2021. Literally OVER A YR LATER AND NOT A SINGLE FUNKO WE ORDERED HAS ARRIVED.
We have reached out via a no longer available chat client that used to pop up when you googled them several times, left several voicemails and emails, all with not a single response.
Now, as i am at the end of my patience and am about to file complaints online and with the BBB, as well as, fraud charges with my credit card company..... I find out on here that that someone says they no longer appear to be in business...
Lovely.
They accepted my money over a yr ago and no product. There isnt a single excuse in the world that is viable for this "company" at this point, including covid or going out of biz.
I should have number one, received the courtesy of a response and at the minimum, an APOLOGY AND REFUND.
Never had to file fraud charges on a company before and i NEVER write complaints or bad reviews....ever.
So by far and large, that makes this "company" the worst i have ever dealt with....now that is saying something.
Sad but true. Should these folks turn out to still be in "business" run far, far away.
3 years ago
Media Moon has a
4.6
average rating
from
76
reviews
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