Terrible communication, imposible to get hold of no one, neither reply emails, to us or our solicitor. They set 56 days to complete and lots of policies in their favour and the seller, if you don’t complete on time they threat to keep your deposit and sell the house to someone else. We have been waiting over 80 days now, as they forgot to ask for redemption statement?, what a joke, we lost builders and we have pay lots of extra money for their incompetence! Is been set 2 different completion dates and still waiting! Compensation no way, even thought we have lost nearly £4K for their incompetence, they are arrogant enough to say that you have no rights as you have signed a contract with them. They don’t care, they just try to upset you to keep your deposit, and get someone’s else’s!