I was sold used e220d with Mercedes guarantee in view to contact any Mercedes dealer in the country to help me with any problems. I contacted Mercedes Southampton to resolve a safety issue with window screen washer within 48 hours of me buying the car and they told me that they can’t deal with it until end of of the year. It is a safety issue..!!! I am so …. so disappointed in Mercedes . I always had a Mercedes but I now have to think again... I can’t use my car for few weeks because my problem is not important to Mercedes southampton.. shame on you Mercedes. I will be contacting Mercedes head office about keeping their guarantees and their promises to their customer .