Login
Start Free Trial Are you a business?? Click Here
Cristian
Hello. My name is Cristian. I collected my Mercedes S Class 350 D Line Premium 2019 on 04/06/2021. So one week ago.The place where I bought the car is 270 miles away. After about 200 miles when I coming back with my Mercedes , I heard a strange noise from the front, left. The plastic cover was detached from the screws and had contact with the road ( Just I think was detached from the screw because first aprox 200 miles no any problmes ) I managed to put it back with my hand. But before arrived home hapend again. I didn't have much trouble with a minor thing I want just fixed myself without any complain..Since April 6, 2021, when I got home, I have only used the car twice. The proof is the mileage. The car run only 313 miles. But booth times I had problems with the plastic cover, front, left. But today, when I lifted the car on the elevator, to an authorized mechanic, to fix the plastic cover, I was amazed to find that all the plastic cover in the middle of the car is missing. I don't know what happened. I didn't have the plastic cover when I left Carliste by car or this plastic cover got lost on the way because was detached from the screw . Mercedes Benz have to find. I contacted the car salesman, from where I bought the car. He told me that the car was prepared at Mercedes Benz and I received a phone number. I contacted them and made an appointment next week. But it is complicated because this Mercedes Benz is not in the city where I live and I will lose a lot of time after I paid 40,000 pounds. I don't understand how the car could leave Mercedes Benz with such a problem. Mercedes Benz is synonymous with quality at a very high level. But in my case, unfortunately not. I did not provide any details, but if Mercedes Benz contacts me I can provide my full name, car number, address, seller name, Mercedes garage name .................... Thank you.
3 years ago
Read Mercedes Benz Reviews
Mercedes Benz has a 2.1 average rating from 94 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial