I ordered an 8x10 summerhouse from this company, but when it arrived, I received an 8x8 summerhouse instead. This was extremely disappointing and frustrating, as I had clearly specified what I wanted to order.
To make matters worse, it took two weeks for the company to collect the incorrect item. This kind of delay was unacceptable, and it caused me a lot of inconvenience and frustration.
I requested a replacement for the summerhouse that I had originally ordered, but instead of sending a replacement, the company refunded me without my consent. This was completely unacceptable, as I had specifically asked for a replacement and did not want a refund.
Overall, my experience with this company was extremely negative. The fact that they sent the wrong item, took so long to collect it, and then refunded me without my consent shows a complete lack of regard for their customers. I would strongly advise others to take their business elsewhere and avoid dealing with this company in the future.
1 year ago
Merciagardenproducts has a
1.0
average rating
from
1
reviews
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