Abysmal customer service. They sent me a defective wheelset and wouldn't hear of taking them back unless I paid full shipping back from Canada to the UK (over 200$). It was their mistake but wouldn't own to it. I tried as hard as I could to find a solution or compromise but they wouldn't hear of anything and wouldn't accept their responsibility. Worst customer service I've experienced ever. These guys are horrible, don't trust them.
4 years ago
Merlin Cycles has a
1.8
average rating
from
41
reviews
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