Support in Metadoro is good, you can contact them in any convenient way. I wrote to them in a telegram bot, and they answered me in a couple of minutes. I was surprised because, in many other companies, the support ignores the questions, or they can answer all day. Metadoro is different from others, and I'm pleased that the company thinks about its customers and does not force them to wait a long time. I also want to note people who work in support; they are very polite and qualified. Specialists helped me to understand how to work in my personal account and answered all my questions, even the strangest ones. Metadoro's support is all about the 100% service.