Never have I ever felt so hopeless, helpless than when I walked into the bookkeeping area had a conv. W/ a young gentleman @ reconciling my acct for 2(two) discrepancies on or about Wed the 10th Nov 21. WHY do you make it the acct holders responsibility to call the business of said fraudulent activity? It's likely not going to heed success. The position if customer SVC will be more likely to have such financial expediting return. I still have not called the 2 businesses where my own $, not the criminals, was taken out for the benefit of the criminal. My account continues to go into OD mode and now I know why! But ...I'm only the pieon!