My 80 y/o mother went with my sister to open an account in Colchester branch, the woman who saw them was rude, rushing to end her working day. Denied the application allegedly because my mother is not 100% fluent in English! Discriminated my mother for our nationality and language, even she suggested them to go to other bank where she might be accepted! My son and I have accounts there since 2012 and now we're going to close both our accounts thanks to this woman. They went next day to Halifax and she's got her own bank account there.
2 years ago
Metro Bank has a
1.5
average rating
from
184
reviews
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