Okay so I've been with metro bank for about 6 months at start it was okay How ever after starting the online banking world with this bank it went all down hill blocking my card for the simplest transaction when call the bank and giving my details and security details I was told the details are wrong after putting in a complaint and the them listing bavk to the call they confirmed the details given were right. A apology letter was sent. Okay fine Now the same thing has happened again called up and they won't unblock my card I went in to bank to unblock my card okay that's done. Tried making a online payment again and again blocked. So I called them up again gave my standard details but this time no security questions and they could not continue with the call. If your reading this take my advice if you want a simple and hassle free life stay clear from this bank. Monday morning all accounts will be closed.