BEWARE!! Terrifying experience banking with METROBANK. I asked for bank account to be shut down due to fraud, they told me that fraud wasnt possible, AFTER this £2000 gets stolen from my bank, they have also not returned the £2000 even though i tried to stop it the previous day from happening its been almost a month since this..i have not had access to both my business or personal account since then, even though i have been in the bank for 2 hours over a week ago, they did nothing whilst i was there and just pretended to do a job, i ring them up again and again and tell me to go in to the bank AGAIN!! Which is a 50 mile round trip due to physical banks no longer existing virtually any where. It feels like this bank is purposefully targetting me at this point, as there can be no logical explaination other than this.. This banks work force are extremely under motivated and are not the sharpest bunch they all sound sleepy all the time also, and don't give a dam about you or your money and will do anything to fob you off and get rid of you without fixing any problems you have, managers are wierdly over aggresesive towards there staff also, AVOID THIS BANK AT ALL COSTS!!..currently the weekend i still have no bank and all of my money is being with held from me so i cant run my business, due to this banks behaviour!! VERY VERY SCARY, i would not wish this bank on my worst enemy. Thanks Metro, i guess you "do things differently at metro"