Absolutely appalling experience. I have a child with cerebral palsy and was recommended a machine to help him. I paid in good faith and never received the item. Every 2 weeks, an order update would arrive pushing out the expected date again and again. My money was taken with no sign of a product. Totally unacceptable. I will make sure to tell anyone who will listen not to shop with you, exploiting parents of children with disabilities. I’m still waiting on my refund and all this while my child is without the therapy, when I could have purchased from somewhere else.