The bingo site is great, very easy app to play. Have been playing a while and have not had any problems....up til now! Iv been lucky to have a couple of withdrawals and that was a simple process. However, like somebody elses review, now that I need to withdraw £300, they're asking for ID (4 pieces of id I hasten to add!) Its just stalling tactics and they do keep asking me if I want to reverse my withdrawals. very happy customer now. Am just waiting for my money then Im seriously reconsidering staying! The funny thing is, when speaking to customer services and saying how unhappy I was with having to supply them with id etc, the last question they asked me was "would I refer them to any of my friends and family?" Ummmmm......DONT THINK SO!!!!