WHAT A JOKE this site is!!! When I had my first win of £40 I had to provide documentation to prove phone bill in my name, which I did.Won £190 on Monday 3rd June. Today, Thursday they requested more ID, proof of phone bill in my name, proof of payment of last bill, proof of debit card used to pay bill. Now I am told that they cannot pay my winnings because my last phone bill had a date and proof of payment for 28thMay. Because my last deposit was 6 th June (which is not even the date I won) they need to see proof I pay June’s bill!!!! For heavens sake. Absolutely ridiculous beyond words. My next phone bill payment date is 30th June. 6 days into having paid a bill they need to make sure I’m not in debt???? Derr I’m not in debt as my bill is up to date!!! I asked about terms and conditions. “Oh yes” said a confident advisor. I asked where it says for those using phone bill to pay does it say you need this proof. Having already during my phone call been put on hold for 3 times at my expense, I asked could they not ring me back? “Oh yes, we will in 10 mins “ 2 hours later, no call back, no link sent for T & C. When I said , well 190 would be going to pay my phone bill he had the audacity to tell me they don’t advise that. My reply, what business is it of his what I spend or how I spend my money!!!! . There are numerous review sites for this company and more bad reviews than good. Wonder why my expectations of a reply will start with, “we are sorry to hear “ ????? Look at previous replies and then work out if there is ever a positive outcome!!!!!