I am so surprised to read poor reports On MHStar, my personal experience being completely the opposite. I ordered a garden Sofa / Armchairs set via On-buy. It arrived when promised, but unfortunately the glass table top was chipped on one corner and the pain damaged on the other. I reported this directly to MHStar, with pics and got an immediate response saying they would send another, with apologies. Within days this appeared, but unfortunately this time the glass was totally shattered and another one is currently on the way. Unlike other companies I have dealt with who don't even have the courtesy to respond to emails and don't call back as promised when you phone, I have found MHStar-UK totally understanding and cooperative and I would not hesitate to use them again, or recommend them. I can only tell it as it is for me!