I would first like to start by saying I received my MiHenna in the mail within 5-6 business days! That’s a feat given the circumstances of covid-19. The ordering process was super quick and easy as well. The packing is super cute and hassle free. I watched a video before ordering so i didn’t need the directions, but I love that they are in there with an easy step-by-step explanation. Super easy to use, no burning or bad reaction. I let the product dry overnight and removed the next morning. The color was a little more red than I had hoped but i believe it darkens over time. Overall, very happy with this product and will be ordering again in the future.