It was that time of year when my 'newbie' baby compooter had to have its check up and renewal of the BullGuard installation as it had come of age !! We had survived a whole year together!! But this was only due to the help cheerfully given by the folks at MicroPlus; and the only person gritting their teeth was 'me', with the grim determination that I would succeed in getting to grips with this 'ere compooterie thing! Nor was I going to be a time waster........ Jay carried most of the weight of the task on his shoulders. Patience and HUMOUR especially....... and encouragement, set me on my way but it is easy to try when a brief phone call or sticking your head through the door some one can give you a quick answer to a question. You do sort out people's complicated problems but you support all your customers! The Crunch of the Matter is ... YOU CAN'T GET THAT AT ARGOS! Well done Micro Plus, thank you and here's to another hazzle-free year of this compooterie doings!! Lorry Turpin