Absolutely horrendous from start to finish!! They took my money for an xbox game upgrade (MK11) then 2 months later, all the features I paid for disappeared! THEN they come back with the line that the refund period had expired, as if that's even remotely relevant!! They don't listen, the agents on the phone are too thick to understand the concept of theft and they just copy and paste the same email reply over and over. I'm getting rid of my xbox and anything to do with microsoft, total bunch of money thieving cowboys!!!!
4 years ago
Microsoft Store has a
2.5
average rating
from
43
reviews
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