We've just received the spouse visa, which arrived 41 working days after submission. We opted for full legal representation and it was worth every penny. Throughout the process, we always felt we were in safe hands when dealing with both Ed and Matt. Their answers to our queries were always clear, consistent, and prompt. At one point, Ed really went the extra mile for us when things got critical, so we cannot thank him enough for that. In fact, we cannot fault this service in any way and will be definitely going through them again when we need to apply for the extension.