As per other reviews the price quoted was honoured as long as you are honest on the condition of car. David Harris is very pleasant and reasonable to deal with. A quick inspection of the car is made then if all is as described you will receive paperwork to confirm the sale. The process takes around 30 minutes. The only issue I personally had was the payment was delayed for 2 business days which was initially a bit unnerving with nearly £20000 at stake. Even with this issue I would say this is by far the best car buying service I have used with regards to price offered and customer service. Worth the 300 mile around trip from London!