Absolute shambles. Was told no Christmas menu was available on arrival even though I'd booked it. Apparently no kitchen prep staff and only one chef. Then told we could have Xmas menu but not the turkey roast or rump steak. I am a food critic and told the waitresses this who then told the manager. Four turkey dinners became available. Potatoes were rock hard. Brussels under cooked flew across the table. Went on to order desserts told no lemon tart, no brandy in Christmas pudding and no popcorn in profiteroles. I asked for hot custard on sticky toffee pudding and this arrived luke warm and the pudding was hard. The only reason my party didn't walk out as it was too late to book somewhere else and Sharon the waitress was so apologetic I felt sorry for her. Never coming here again!