Wouldn't even give them 1 star! Ordered a cookie online, came on the correct day but half of the cookie was missing. The half that did come the icing looked like a child had done it, half capitals, half lower case. The name was also spelt wrong. Immediately contacted via their website contact page, 4 days later we still haven't heard anything. We emailed directly and were told to use the contact form on the website.....that we had already used. This was for someone's special birthday during lockdown to cheer them up! What they're sending out to customers is absolutely appaulling and their customer service is non existent!! Definitely avoid ordering from Millie's cookies!!!