Meals which I changed (following instructions) were ignored and meals I am unable to eat, were sent. Complaints are ignored. The recipes often have missing instructions or very misleading ones. I have just complained today, as I was yet again sent meals we are unable to eat. The meals they have sent, were NOT the meals I ordered. (mussels again!!) dispute three previous issues with mussels all of which were ignored) the mussels again arrived were smashed, I have previously tried to use the unbroken ones, but the bits of smashed up shell in the food making it inedible. Their answer to my complaint today about not receiving the meals I ordered (and YES I did follow the instructions) was to give the meals to the neighbours! And they have cancelled my subscription! No apology nothing. They are unprofessional, rude and couldn’t give a flying fig about their customers. They do not know how to provide a service and I am sure they will be out of business very soon.