A truly dreadful dreadful company. I booked a taxi and got 2 emails confirming but unknown to me the taxi company had cancelled the booking. I ended up having to wait 2 hours (to 1am!) to get another taxi as everywhere was booked that night as the killers were playing. I’m now in the process of complaining to try and get the £60 I paid back. After exchanging a few messages on the live chat I got told that the live chat is just for upcoming bookings (so why not say that at first!) and now I have to go through some email. You can’t speak to anyone. This really is a truly terrible company and avoid at all costs. What is the point of a taxi service if you don’t get told when your taxi has been cancelled and the complaints process is very poor too.