We booked and pre-paid for a return journey to a fairly remote country location south of Bristol 3 weeks in advance. We were picked on time but told by the driver that it would be a different driver picking us up as he’d been assigned a more lucrative trip from which he wouldn’t return in time to pick us up. He assured us that our return trip would still be honoured (Paul’s private hire). We contacted minicabit an hour before our pick up time only to be informed that they had no drivers available. Their only response was we apologise. We were left stranded in the middle of nowhere at 11pm at night.