I would not recommend anyone to buy from Mirrors Direct. I ordered a mirror on the 6th Nov. Had to chase on 16th Nov and told delay due to you waiting for frame delivery. Mirror delivered to me on 19th Nov with both frame and glass broken, not surprising as it was wrapped in just a bit of bubble wrap rattling around in the cardboard box not marked "fragile". Requested replacement on 16th Nov and told it would be with me at beginning of the following week. Chased on 26th Nov and told you were awaiting glass to be delivered. I then requested a refund and was told this would take 3-5 working days to make its way into my account. Very poor service!