I really wouldn't recommend buying from this company. I returned an order, which was delivered by Royal Mail on 4th November. I gave it some time for the company to process the refund and then e-mailed them to ask if I could be refunded. I don't know how many times I messaged them asking for a refund with proof of postage until I finally got a refund around the 18th December. The thing that really irritated me was not the fact the refund took so long, but that they kept constantly asking me for the same information (when I'd already provided it). I would provide perfectly polite and professional e-mails with proof of postage, which they would respond to and then ignore It just seemed extremally disorganized. I also ordered a dress, which never arrive and they cancelled it but then charged me £5.00 for delivery. Why an earth should I have to pay postage for something that has never arrived!? I don't think I have never been more infuriated with a clothes company in my life.