Ordered a dress over 2 months ago for my graduation. They sent me ONE message with a link to track my order. The link said wait for next message for an update. NEVER received any other communication. The dress was sent from UK to Ireland using an Irish shipping company, which made it a LOCAL delivery and by the time the post office left a note, the parcel was sent back because it had a THREE DAY collection period. Again, NO NOTIFICATION. Emailed them THREE TIMES, sent countless messages on Facebook, Instagram and Twitter and sent another email. Sent my email address, contact details and the order number on Facebook. Received ONE message asking me to confirm my email address AGAIN and that's the last I heard from them. Mind you, the dress is PAID FOR. This is the worst experience I've had with online shopping in the last 10 years that I've been doing it. SERIOUSLY BAD SERVICE. At least have the PROFESSIONALISM to respond to messages. DON'T JUST TAKE YOUR CUSTOMERS' MONEY AND THEN DISAPPEAR. Seriously thinking of lodging a complaint against them now.