Misguided is hands down has the best customer service. I ordered a eyelash dress in size 6 UK and they sent me a 16 by accident. When i quickly wrote to their customer service stating what happened and how I already paid for the customs tax. They assured me since it was their mistake that they will credit me for sending it back as well as credit my customs tax. With more mistakes from their end they ended up sending refunding my money and further crediting me for my taxes and return mail. Most company's overseas I find don't care much bout customer service but Misguided is one shop that I'll continue to be loyal too!