I have ordered from MissGuided twice (from Australia) and have had extreme difficulties both times. I had a similar ID issue as another reviewer with my first order, having to send my identification for a completely bizarre reason. I am currently involved in a struggle with my second order. I never received the order and it was instead 'returned' to them (have no idea why, still asking them to explain this). Apparently I am receiving a refund but of only half of the price I paid. I have explained how I do not see why my refund should only be half of what I paid considering I never actually received my order and it was them that instigated this return fiasco.