Missguided is the worst company i have ever had the displeasure or dealing with. Order ordered co-ords shorts and top, I received the correct shorts but a random bright orange bikini top (worth no more than £3) I was left with 2 useless items of clothing. I contacted them over a week ago regarding the issue, They said i would need to return the bikini top and wait for the item to be sent out, I advised i was going on holiday on tuesday and needed this sorted asap. They again advised they could be of no help. I then replied advising this was their fault not mine and i need the item, They then advised for me to send a picture of the bikini top and they would send the correct item before my holiday. I sent a picture of the bikini top, they replied stating sorry it would take 5 days to get the item to you so they couldn’t get it to me before my holiday. I looked online and realised the item was actually out of stock, So the whole of our communication was lies. I stated i would like a refund for all of this inconvenience, They will still not refund me until they receive the worthless bikini top back that they sent me in error. Absolutely disgusting, not an ounce of help in them. I am away so i will not be able to return for a refund until two weeks... Then it will be too late to receive a refund... BE WARNED DO NOT USE THIS COMPANY, BOOHOO DO SIMILAR ITEMS AND HAVE MUCH BETTER CUSTOMER SERVICE, THEY ARE HAPPY TO HELP UNLIKE MISSGUIDED, I CERTAINLY WILL NOT BE USING THESE AGAIN.
9 years ago
Missguided has a
2.7
average rating
from
1,069
reviews
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