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Austin Archard
I ordered from Miss Guided on 28th July 2015. I purchased three items and selected next day delivery as in a few days I was going on holiday. I purchased these items (bikinis) in hope to take them on holiday with me. My package never showed up within the time I had left before going on holiday. I contacted Customer Help and all they could offer me was a 10% discount off my next purchase, which is not helpful to me at all as I get that anyway with Unidays. I then went on holiday and hoped when I came back that I would have received my packaged from Miss Guided, however I didn't. I contacted Customer Help again and they advised me to fill out a disclaimer form which I did and I asked if they would be able to re dispatch my items, as I still wanted them. I was informed that they would be dispatched via next day delivery. However two days later I emailed again to see the status of my package and they told me sorry, the person didn't dispatch the items and did it today, Saturday 15th August. I then received an order confirmation and only TWO items were listed when I had ordered and PAID for THREE. I emailed several times asking the Customer Help team why there were only two listed and I still haven't got a response. I AM NEVER ORDERING FROM MISS GUIDED AGAIN!!!!!!!!
9 years ago
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Missguided has a 2.7 average rating from 1,069 reviews

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