If I could give them a 0 star I would. I ordered 3 items costing a £100 in total, instead they send me only one of the item. BUT at the same time they take put £100 out of my account when the other two items are out of stock. Which of course I was not told about or e-mailed of some sort. To be honest this company has low quality clothes, every time I've bought clothes here it's been faulty and even that they take a long time to sort out. After writing various email, tweets, DM's they have not refunded my money and instead they keep sending me emails asking how was my chat with Roxanne or Maxine as if to say that they have attended my emails, complaints or refund. I ADVISE YOU. DON'T SHOP HERE. FAULTY OR MISSING ITEMS ALL THE TIME. NO REPLIES TO COMPLAINTS. They still also OWE ME A £100 #WhereIsMyMoney !