Rather than spending all their finance on advertisement on the t.v maybe they should infest some money into good quality staff and customer service care, so they are able to deal with the orders coming in! The worst company I have ever ordered off of! Ordered two sizes of the same dress on the standard delivery. A few days after placing the order I received and email to say we're sorry your order will be with you a day later than planned, then shortly after i revived another email to say your order has been closed ? No explanation at all, I get a notification through PayPal that I'm receiving a refund from miss guided ?!? So I check online to see if the item is out of stock and the items are still there. I wouldn't be so annoyed but I really wanted the dress for my birthday and was going to use my student discount to receive 25% as it was the time of the student events etc but received 30% of for being a new customer (even more of a bargain). Obviously now if I am to re order the dress I won't receive either! I've tried calling the customer service number and when you press option one for the customer line you receive an automated voice note saying to check online in regards to your orders. Is it that bad that you can't provide a customer help line !