Truly disappointed in missguided, I had heard great things about them. I ordered a bodysuit from them and was sent the wrong item, fortunately they did return my emails, gave me a refund, said I didn't have to send back the incorrect item, and have apparently shipped the correct one (although I have yet to get it so it could still be the wrong one). Strangely enough, the bodysuit that they sent me is not even up on their website, I do not know where it came from. After having the good experience with their customer service, I ordered a pair of boots and was extremely irritated to find that they sent me THE WRONG BOOTS! The boots are not at all what was pictured, and on top of that they are not even my size. I have contacted them about this and have yet to hear back. Do NOT order from them, they clearly do not care about sending their customers the correct things, because this is twice now that they have sent me the wrong thing, and it could be even more if they don't send me the correct thing the second time. VERY bad.