I've order total of 7 items. Sub total was $265.20 but it was cyber Monday they were having some promotion going so after discount my Grand total turn out to be $185.64. After that I've received an email asking me to send them my photo id and my bill within the last 3 months as proof of address. But since i was not comfortable in sending MY PHOTO ID to some website online for such reason. So I decided to send them screenshots of my previous orders WITH THE SAME ADDRESS ON THERE to prove them that i am a return customer, i have order here before , hoping they would let it go but no! But what pissed me off even more is that they let so many people working on this ridiculous case so i got couple emails saying the same thing and is NOT SOLVING THE PROBLEM FOR ME! I totally understand that it was for security purposes or if i have a bad record with them but are you kidding me? Over $200? And even after i proved to you that i am a return customer? Make me starting to think if they did that because of the promotion they had going on? And they trying to give people a hard time so that they wont loss as much profit? I never have such a hard time buying anything ever in my life. Even when i have to purchase my Christian Louboutin all the way in Hawaii they still dont ask for my ID! And im not they type to complaints or ever waste my time to go write a review. This have proof how upsetting i am.