I have been trying for a month now to get a refund for an item I bought in December. I did receive it on time however, they sent the wrong item. One would think since this is a mistake on their part that you would easily return it and get a refund. NOPE! I'm still trying. All I get getting is a run around from their chat service and their stupid emailing service. First I did not get a return label so I had to pay for it to get sent back. Then they said they can't give me the amount I paid for shipping originally because they had to send it to me. At this point I would just like someone to reply email. And of course get my money I paid for the item. Its not my fault they are screw ups. I shouldn't have to pay for that. They should. Its called training employees.